how do people make like hundreds of friends I can’t even make a grilled cheese with out burning it

OMG MY PHONE IS BEING SO FUCKING STUPID. I’m trying to call to activate my credit card but every time i click on the keypad, my phone turns off. and then it turns back and on and suddenly i’m connected to the customer service line. I don’t wanna talk to them goddamnit. I just wanna active my fucking card.